DRM Internal Server Error

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Oracle Data Relationship Management is a highly robust tool by Oracle with a 99.99% of uptime month over month and a largely satisfied user base. However, every few months we are expected to encounter some issues which can be defined as minor hiccups, nothing major. But it's good to have a knowledge base of quickly resolving such issues. Here are the details of one I dread the most and how to fix it.

Issue: After logging into DRM and selecting the Application, when I click Login, I get the below error message in Internet Explorer 8:

"The page cannot be displayed because an internal server error has occurred."

Everything looked fine, all services are up, restarting the application from DRM Configuration Console did not help.


  1. Follow the below steps as mentioned:
  2. Go to DRM Configuration Console -> Click on Stop Services
  3. Go to Oracle EPM System -> epmsystem1 -> Foundation Services -> Click on Stop EPM System
  4. Go to Oracle EPM System -> epmsystem1 -> Foundation Services -> Click on Start EPM System
  5. Go to Configuration Console -> Click on Start Services
  6. Try to login to DRM as usual, it should work fine

If this did not resolve your issue, there's another possible scenario here.

DRM Internal Server Error
DRM Internal Server Error

Author: Rahul Bhattacharya

Rahul is a journalist with expertise in researching a variety of topics and writing engaging contents. He is also a data analyst and an expert in visualizing business scenarios using data science. Rahul is skilled in a number of programming languages and data analysis tools. When he is not busy writing, Rahul can be found somewhere in the Appalachian trails or in an ethnic restaurant in Chicago.

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