Infosys Offer Letter, iConnect, and Joining Guide

Receiving an Infosys offer letter is the beginning of a new phase, not the end of the process. The weeks between receiving the offer and actually walking into the Mysore campus on joining day involve more steps, more documents, and more potential complications than most selected candidates anticipate. Many candidates who cleared every assessment and interview round have had their joining delayed or, in serious cases, their offers withdrawn because of issues in this post-selection phase.

Infosys Offer Letter and Joining Guide

This guide covers every step of the post-selection process in detail: how the offer letter is delivered and what it contains, how the iConnect portal works and what you need to complete on it, exactly which documents are required and in what format, how the background verification process works and what it checks, what the pre-joining communication looks like and what deadlines to watch, the complete joining day process at Mysore, and every common complication that candidates encounter between offer and joining along with how to resolve it. Every section is written with the specificity that candidates who are actually in this process need, not the vague reassurance that standard HR communications provide.

From Selection to Offer: What Happens Immediately After the Interview
Understanding Your Infosys Offer Letter
The iConnect Portal: Complete Walkthrough
The Complete Documents Checklist
Document Format Requirements and Common Mistakes
The Service Agreement: What You Are Signing
[Infosys Background Verification](https://insightcrunch.com/2021/07/29/infosys-background-verification-process/) Process
Pre-Joining Communication and Timelines
The Joining Date: What to Expect
What to Bring on Joining Day
The First Week at Mysore
Common Problems and How to Resolve Them
Joining Infosys After a Gap: Special Considerations
Deferring the Joining Date: Is It Possible?
Declining the Offer After Acceptance: What Happens
Frequently Asked Questions

From Selection to Offer: What Happens Immediately After the Interview

The gap between being told “you are selected” and receiving the formal offer letter involves steps that are entirely on Infosys’s side, but understanding what is happening during this period helps candidates avoid anxiety and manage their communications appropriately.

Immediate Post-Selection Communication:

For campus drives, selected candidates are typically informed verbally on the day of the final round, either immediately after the HR interview or at a collective announcement to the entire batch. This verbal confirmation is followed by an email to the registered email address, typically within 24 to 48 hours for campus drives, confirming the selection and providing initial next steps.

For off-campus and InfyTQ channel candidates, the process is less standardized. Selected candidates may receive an email invitation to the next stage (typically the iConnect pre-joining portal) without a separate formal verbal confirmation call. Monitoring the registered email actively during this period is essential.

The Pre-Offer Verification Window:

Before the formal offer letter is issued, Infosys conducts a preliminary eligibility check on the information provided during the selection process. This involves verifying that the academic percentage, backlog status, and other declared information is consistent and within eligibility criteria. Candidates who declared information accurately have nothing to worry about during this window. Candidates who have any discrepancy between what they declared and their actual academic records should be prepared to address it through the HR contact immediately.

Timeline From Selection to Offer Letter:

For campus drives, the offer letter is typically dispatched within two to six weeks of the selection day. For larger campuses conducting drives for hundreds of students simultaneously, the processing time may extend further. The timeline varies and Infosys does communicate expected timelines through placement cell coordinators.

For off-campus and InfyTQ channel candidates, the timeline between final interview and offer letter issuance is longer, typically four to eight weeks, because the off-campus batch is not cohort-based in the same structured way as campus placements.

What to Do During the Waiting Period:

The waiting period between selection notification and offer letter receipt is often anxiety-inducing, especially when it stretches beyond the initially communicated timeline. The appropriate actions are: monitor your registered email daily, check the iConnect portal if you have been given access credentials, and communicate with the placement coordinator at your college (for campus drives) or with the Infosys HR contact (for off-campus) if the timeline has extended significantly beyond what was communicated. Do not apply to other Infosys channels simultaneously once you have been selected in one, as this creates confusion in the system.

Understanding Your Infosys Offer Letter

The offer letter is the most important document in the joining process. It establishes the employment relationship, defines the role and compensation, and specifies the terms of the service agreement. Reading it carefully before accepting is not optional.

What the Offer Letter Contains:

Personal and Identification Details: Your full name as it appears in your qualifying examination documents, your date of birth, and your Employee ID (also called your Employee Number or EmpID). Verify these details immediately upon receiving the letter. Discrepancies in name spelling (particularly for names with multiple valid transliterations) should be flagged to HR before acceptance, as correcting them after the joining process begins is significantly more complicated.

Designation and Business Unit: The designation specified in the offer letter for most freshers is Systems Engineer (SE). DSE and PP offer letters specify those respective designations. The business unit and reporting location specified at this stage is typically the initial posting location, which may be the Mysore training campus for the foundation training period.

Compensation Details: The offer letter states the CTC (Cost to Company) as an annual figure. This is the total economic cost to Infosys, including your salary, employer PF contribution, gratuity accrual, and insurance premium. The monthly gross salary (what you actually receive before deductions) is lower than CTC/12. The Infosys Salary Structure guide in this series explains this in detail. The offer letter may also specify the variable pay component as a percentage of the fixed CTC.

Joining Date: The offer letter specifies a joining date, which is the date you are expected to report to the designated joining location. For freshers joining for Mysore training, this is the date to report to the GEC campus. This date is firm in most cases; changing it requires specific approval from HR.

Service Agreement Reference: The offer letter references the service agreement that you will be required to sign on joining day. The letter typically states the minimum service period and may reference the bond amount, or indicate that these details will be specified in the service agreement document itself.

Acceptance Deadline: The offer letter specifies a deadline by which the candidate must formally accept the offer through the designated channel (typically the iConnect portal or by returning a signed copy). Missing this deadline can result in the offer lapsing.

Pre-Joining Requirements: The offer letter references the iConnect pre-joining portal and the documents that must be uploaded before the joining date. Some offer letters include a brief list of required documents; others direct candidates to the portal for the full list.

How to Accept the Offer:

Acceptance is done through the iConnect portal in most current Infosys processes. After logging in with the credentials provided in the offer letter or joining instructions, candidates formally accept the offer by clicking an acceptance confirmation and may be required to upload an initial set of documents at this stage. The acceptance action is timestamped and recorded, so complete it before the specified deadline.

Reading the CTC Versus What You Will Receive:

The CTC figure in the offer letter and the amount that reaches your bank account every month are different, as explained in detail in the salary guide in this series. At the standard 3.6 LPA SE level, the monthly gross (what appears as salary earned) is approximately Rs. 27,000, and the net in-hand after PF and professional tax deductions is approximately Rs. 24,500 to Rs. 25,000. Understanding this before joining prevents the surprise that many freshers experience on receiving their first payslip.

Offer Letter vs Appointment Letter:

Some Infosys candidates confuse the offer letter with the appointment letter. The offer letter is issued before joining and is conditional on successfully completing all formalities. The appointment letter (sometimes called the employment contract or appointment order) is issued after joining and confirming all formalities, and is the definitive employment document. Both are important documents that should be stored safely for the duration of your career.

Verifying the Offer Letter Against Your Understanding:

Before accepting, cross-check these elements of the offer letter against what was communicated during the selection process: the designation (Systems Engineer for standard SE track, DSE, or PP as applicable), the CTC figure, the joining date (confirm this aligns with your availability), and the reporting location. If any element differs from what you understood from the selection process, raise the discrepancy with HR before formally accepting.

Digital vs Physical Offer Letter:

Infosys offers are primarily dispatched digitally in current processes, with the offer letter sent as a PDF to the registered email address and/or accessible through the iConnect portal. The digital copy is the official document. Print a physical copy for your records and for carrying to the joining location if required. Some specific joining processes at specific locations may require the printed offer letter; the joining instructions will specify if this is the case.

What to Do If the Offer Letter Has an Error:

If the offer letter contains a factual error (misspelled name, incorrect date of birth, wrong designation), contact the HR team immediately with a request for correction. Most corrections to the offer letter are processed within a few days. Do not accept an offer letter with known errors and hope to correct them later; corrections become progressively more complicated after acceptance and joining.

The iConnect Portal: Complete Walkthrough

The iConnect portal (or its equivalent in the current Infosys joining system, which may use different naming across cycles) is the primary digital interface through which new joiners complete the pre-joining formalities. It is used for document upload, background verification initiation, training schedule information, joining confirmation, and communication from the Infosys HR team.

Accessing iConnect:

Credentials for the iConnect portal are provided in the offer letter email or in a separate communication following the offer. Typically, the Employee ID is the username and the initial password is either specified in the communication or generated through a link sent to the registered email. The first login requires a password change.

If you do not receive iConnect credentials within the timeline specified in your joining communication, contact the Infosys HR helpdesk or the campus placement coordinator before assuming the portal is unavailable. Sometimes credentials are delayed by a few days, particularly for large campus batches being processed simultaneously.

Portal Sections and What to Complete:

The iConnect portal is divided into sections corresponding to different stages of the pre-joining process. The exact layout and section names vary across portal versions, but the core activities are consistent.

Personal Information Section:

This section captures or confirms your personal details: full name, date of birth, gender, nationality, address (current and permanent), emergency contact information, and identification details (Aadhar number, PAN card number, passport number if available). Enter information exactly as it appears on your official documents. Do not use nicknames, abbreviated names, or casual spellings.

Academic Qualification Section:

Every stage of your educational history is recorded here: 10th standard, 12th standard (or equivalent), and each year or semester of your undergraduate degree. For each stage, you enter the institution name, year of completion, aggregate percentage or CGPA, and the grading system used.

Critical accuracy point: The percentage you enter here is cross-checked against the documents you upload and later against the original documents at the background verification stage. Even a small discrepancy, such as entering 72.4 when the actual computed percentage from your mark sheets is 72.1, creates a background verification flag. Calculate the aggregate percentage from your actual mark sheets before entering it, not from your memory.

Backlog and Arrear Declaration:

The portal asks you to declare whether you have any backlogs or arrears. This means any subject you did not clear in the first attempt, even if you have since cleared it. Honesty is the only viable approach here. Background verification confirms backlog history from university records, and a mismatch between declaration and university records results in serious consequences including offer withdrawal.

Work Experience Section:

Freshers without prior work experience select “No” for work experience. If you had a formal internship, particularly one where you were on a payroll or received a stipend and are listed in an employer’s records, it should be declared. Informal internships that did not involve formal employment documentation typically do not need to be declared but the specific declaration field instructions on the portal should be followed.

Document Upload Section:

This is the most time-intensive part of the portal process. Documents are uploaded as scanned copies or photographs. The complete document list, format requirements, and common mistakes are covered in the next section.

Bank Account Details:

You provide your bank account information for salary credit: account number, IFSC code, account holder name (must match exactly), and bank branch details. Infosys uses the account provided for all salary and reimbursement credits. Verify these details carefully; an error in the account number results in salary being credited to the wrong account or returned, which creates a complex correction process.

PF (Provident Fund) Details:

The portal captures your UAN (Universal Account Number) if you already have one from a previous employer or internship. If you are a first-time employee with no PF history, a new UAN is generated when you join. Linking your existing UAN (if applicable) ensures continuity of PF accumulation.

Nominee Details:

The portal requires you to designate a nominee for PF and gratuity benefits. This is the person who receives the funds in the event of your death before these amounts are claimed. Typically, candidates nominate a parent or spouse. Provide the nominee’s name, relationship to you, date of birth, and address.

Additional Declarations:

The portal may include declarations about medical fitness, no criminal record, agreement to company policies, and consent for background verification. These declarations should be read before ticking. They are not mere formalities; they are legally binding statements about your fitness and suitability for employment.

Portal Submission and Confirmation:

After completing all sections and uploading all required documents, the portal typically has a final review and submission step. Before submitting, review every section once more. After submission, you receive a confirmation email or in-portal notification. Save this confirmation. Some portal versions also display a submission reference number that can be used in communications with HR.

Portal Deadlines:

The portal specifies a deadline for completing all sections and uploading all documents. This deadline is typically two to three weeks before the joining date. Missing the portal deadline can delay your background verification, which can delay your joining confirmation or, in the worst case, result in your joining date being pushed.

Navigating Common Portal Technical Issues:

The iConnect portal, particularly during high-volume campus batch processing periods, can experience slow loading, session timeouts, and occasional errors. Practical approaches to handle these:

Work in sections across multiple sessions rather than attempting to complete everything in a single sitting. The portal saves progress as you go, so a session timeout does not erase completed sections.

Use a laptop or desktop browser rather than a mobile phone. The portal is not always optimized for mobile browsers, and document uploads in particular are more reliable from a desktop environment.

Use a stable internet connection. Uploading documents over an unstable mobile data connection is the most common cause of upload failures. If your home connection is unreliable, complete uploads from a college computer lab, library, or a connection you trust.

If a specific section gives a persistent error despite entering information correctly, try a different browser (Chrome, Firefox, Edge) before raising a support ticket. Browser compatibility issues with the portal are occasionally reported.

The Portal as a Communication Channel:

Beyond data entry, the iConnect portal is also where Infosys communicates updates to your joining process. Log in to check the portal at least every two to three days during the pre-joining period, not just when you receive an email notification. Some communications appear as in-portal notifications that may not trigger an email alert depending on your notification settings.

What Happens to Your Portal Access After Joining:

After joining, the iConnect pre-joining portal is succeeded by the InfyMe portal, which is the primary employee self-service platform. Some pre-joining data flows automatically into InfyMe; other information needs to be verified and updated. The first week at Mysore includes guidance on the InfyMe portal and what to do there.

The Complete Documents Checklist

The following is the comprehensive document list required for the Infosys joining process. Missing or incorrectly formatted documents are the single most common cause of joining complications.

Academic Documents:

10th Standard Mark Sheet: Original plus two photocopies. Self-attested copies are required.
12th Standard Mark Sheet (or equivalent): Original plus two photocopies. For candidates from state boards with separate subject mark sheets, all subject mark sheets together constitute the 12th mark sheet. For ISC board candidates with theory and practical separate mark sheets, both are required.
Undergraduate Degree Mark Sheets for all Semesters/Years: Every individual semester or year result sheet is required, not just the consolidated mark sheet. If any semester mark sheet is lost, obtain a duplicate from the university before the joining date. Obtaining duplicate mark sheets takes time; begin this process immediately if any are missing.
Degree Certificate or Provisional Certificate: The degree certificate is the document that certifies you have completed and been awarded the degree. If your degree has not yet been formally awarded (as is common for candidates joining immediately after final exams), the provisional certificate issued by the university suffices. The original will need to be produced when available.
Transfer Certificate and Conduct Certificate (where applicable): Some universities issue these as part of the degree completion documentation. Check whether your institution provides these.

Identity Documents:

Aadhar Card: Both sides. Required as primary identity proof. If your Aadhar address differs from your current address, carry an address proof of the current address separately.
PAN Card: Required for tax processing. If you do not have a PAN card, apply for one immediately as it is a mandatory document for salary processing. The Income Tax department’s e-filing portal allows online PAN application.
Passport (if available): While not mandatory for domestic roles, having a valid passport is important for onsite opportunities. If you do not have a passport, applying for one during the pre-joining period is strongly advisable. The passport application process typically takes 4 to 6 weeks.
Voter ID Card or Driving License: As an additional identity proof, either of these can be carried.

Proof of Address:

Current Address Proof: Utility bill (electricity, gas), bank statement, or rent agreement showing current address. Aadhar with a matching address also serves this purpose.

Financial Documents:

Bank Account Passbook or Cancelled Cheque: Showing your account number and IFSC code. If the passbook shows your name and account details clearly, it is sufficient. Some candidates print a cancelled cheque for this purpose.
Form 16 and Previous Salary Slips (for candidates with prior employment): Not required for freshers with no prior formal employment.

Photographs:

Passport-size Photographs: Typically 6 to 10 copies required. The photographs should be recent (taken within the past three months), on a plain white or light background, clear and well-lit, and not the same photograph as your passport photo taken years ago. Some offices are particular about whether photographs are glossy or matte; carrying both types avoids issues.

For Candidates with Prior Employment (Lateral Hires and Experienced Candidates):

Experience Letters from all Previous Employers: An experience letter is a formal letter from the employer on company letterhead stating your period of employment, designation, and departure date. An experience letter is different from an offer letter; it is issued at the time of leaving.
Relieving Letters from all Previous Employers: A relieving letter formally states that you have been relieved from your duties and have no pending obligations to the previous employer.
Last Three Months’ Salary Slips from Each Previous Employer: Required for salary verification.
Form 16 from the Most Recent Financial Year: For income tax purposes.

Specific to Some Candidates:

Internship Completion Certificate (if declared on the portal): If you declared a formal internship, the completion certificate from the internship employer.
Any Relevant Certifications: While not always mandatory, carrying copies of certifications (InfyTQ certification letters, cloud certifications, NPTEL certificates) that you have claimed on your profile is advisable.
National Competitive Exam Marksheets (if applicable): GATE score card, CAT score card, or equivalent if these were part of your selection pathway.

Understanding Which Documents Are Mandatory vs Optional:

Not every document on the above list is equally mandatory for every candidate. The iConnect portal and the joining instructions specify which documents are required for your specific profile. However, carrying everything listed above to the joining day eliminates the risk of discovering a required document is missing when you are standing at the registration desk.

A practical approach: treat everything in the mandatory list (items 1 through 13) as non-negotiable. If any of those is genuinely unavailable (lost mark sheet, pending PAN application), communicate the situation to HR proactively before joining day, get a written acknowledgment of the alternate arrangement, and bring documentation of that alternate arrangement to joining day.

Organizing Your Documents Before Joining Day:

Use two physical folders. Folder 1 contains all originals in the following sequence: 10th mark sheet, 12th mark sheet, undergraduate mark sheets by semester in order, degree/provisional certificate, Aadhar, PAN, passport, bank documents, photographs. Folder 2 contains two sets of self-attested photocopies in the same sequence.

Label the folders clearly. During the registration process at Mysore, the HR staff process a large number of candidates simultaneously. Organized folders are noticed and reduce the time you spend at each desk.

Digital Copies as Backup:

Scan or photograph every document and store digital copies in a cloud storage service (Google Drive, Dropbox) that you can access from your phone. On joining day, if a physical document is found missing or misplaced, a digital copy shown from your phone while the original is retrieved later is better than having nothing.

The Photograph Requirement in Detail:

The passport-size photographs submitted on joining day are used for: your Infosys employee ID card, various administrative registers, and sometimes for hostel records. The photographs must be recent, on a plain white or light solid background, showing a clear front-facing image with no sunglasses or head coverings (unless worn for religious reasons), and printed on photographic paper (not laser-printed on plain paper). Carry at least 10 photographs to cover all uses across joining day and the first week.

Document Format Requirements and Common Mistakes

The iConnect portal specifies format requirements for uploaded documents. Non-compliance with these requirements is a common cause of document rejection, which requires re-upload and creates delays.

File Format:

Documents must typically be uploaded as PDF files or JPEG/PNG images. PDFs are preferred for multi-page documents like mark sheets. The portal usually specifies a maximum file size per document, typically 1 to 5 MB. If a scanned mark sheet exceeds the size limit, reduce the scan resolution (200 to 300 DPI is typically sufficient for readable documents) or compress the PDF before uploading.

Scan Quality:

Documents must be clearly legible. A common mistake is photographing documents with a phone camera in poor lighting, producing images where text is blurry, shadows obscure parts of the page, or the page edges are cut off. Use a flat, well-lit surface with overhead lighting. Ensure the entire document is within the frame with a small margin on all sides. If the text is not clearly readable in the upload, the document will be flagged.

Self-Attestation:

Most documents require self-attestation on photocopies. Self-attestation means writing “True Copy” and signing your name on the photocopy, not on the original. Some documents additionally require attestation by a gazetted officer for background verification purposes; the portal instructions will specify when this is required.

Name Consistency:

The name on your documents must be consistent across all documents and must match the name in your offer letter exactly. Many candidates have slight name variations: “Ramesh Kumar Singh” on one document and “R. K. Singh” on another. Before uploading, identify any such inconsistencies and decide which is the official name (typically matching the Aadhar card). If there is a genuine discrepancy requiring a name correction certificate from a court or notary, initiate this process immediately as it takes time.

Date of Birth Consistency:

The date of birth on your documents must be consistent across Aadhar, 10th mark sheet, and all other documents. Different DOBs on different documents is a red flag in background verification. If there is a genuine discrepancy (common in India where DOBs were sometimes entered differently in different records), carry all the relevant documents and a self-declaration explaining the discrepancy, and raise this proactively with the HR team.

Common Upload Mistakes:

Uploading the wrong document to the wrong field (uploading the 12th marksheet where the 10th marksheet is required) is more common than expected, particularly when candidates are rushing through the portal. Review what is uploaded to each field before submitting.

Uploading incomplete documents: for mark sheets with multiple pages, all pages must be included in the upload. A marksheet spanning two pages uploaded as only the first page will be flagged.

Uploading low-resolution or dark photographs: the photograph must be recent, clear, and with proper background. Phone selfies used as passport photographs are almost never accepted.

The Service Agreement: What You Are Signing

The service agreement is a legally binding contract that you sign on joining day at Mysore. Understanding what you are agreeing to before you sign is important.

The Core Obligation:

The service agreement obligates you to remain employed with Infosys for a specified minimum service period from your date of joining. The exact period is stated in the agreement document itself. During this period, voluntarily leaving Infosys subjects you to the financial penalty specified in the agreement.

The Bond Amount:

The bond amount is the financial penalty for early departure. This is not a negotiable figure; it is fixed in the agreement. The amount varies by hiring cycle and designation, but for recent cycles has been in the range of Rs. 50,000 to Rs. 1,00,000 or more for fresher SE joiners.

What Triggers the Bond:

Voluntarily resigning before completing the minimum service period triggers the bond obligation. The bond is specifically about voluntary early departure; separation initiated by Infosys does not trigger the financial penalty on the employee.

How the Bond Is Enforced:

Infosys’s primary enforcement mechanism is document withholding: the experience letter and relieving letter are not issued until the bond amount is paid. Without these documents, the new employer’s background verification process cannot be completed. In some cases, Infosys has pursued legal recovery of bond amounts where employees declined to pay.

Clauses to Read Carefully:

The calculation of the minimum service period: the agreement typically starts counting from the date of joining (first day at Mysore), not from the date of project deployment or salary payment. Confirm whether training time counts toward the service period.

The definition of breach: understand what actions constitute a breach beyond resignation, such as extended unauthorized absence or accepting competing employment while employed.

The intellectual property clause: any work created during employment belongs to Infosys, not the employee. This includes any code, design, or documentation created as part of the role.

The non-disclosure clause: confidential information about clients, projects, and Infosys business cannot be disclosed even after employment ends.

Raising Questions About the Agreement:

If any clause in the service agreement is unclear, the day-one HR representatives at Mysore are the appropriate people to ask. Do not sign a document you do not understand. You have the right to read it completely and ask questions before signing. The practical reality is that the Mysore day-one environment is busy and the expectation is that signing happens relatively quickly, but legitimate questions are answered.

Infosys Background Verification Process

The background verification (BGV) is the process through which Infosys independently verifies the information you provided on the iConnect portal and during the selection process. It is conducted by a third-party BGV agency empaneled by Infosys.

What Gets Verified:

Education Verification: The BGV agency contacts each institution you attended to verify the degrees, dates of attendance, and marks. For the 10th and 12th standard, board certificates are verified. For undergraduate degrees, the university registrar’s office is contacted. This process can take four to eight weeks per institution, and delays in receiving responses from institutions are common.

Employment Verification (for lateral/experienced hires): Previous employers are contacted to verify designation, period of employment, and in some cases reason for leaving. Experience letters and relieving letters are cross-verified against employer records.

Identity Verification: Aadhar and PAN card details are verified against government databases.

Address Verification: The current and permanent addresses are physically verified through a field verification visit in some cases, or verified through document cross-checking.

Criminal Record Check: In some BGV profiles, particularly for positions with higher security clearance requirements, a criminal record check is conducted.

What Triggers BGV Flags:

A BGV flag is a discrepancy or anomaly identified during the verification process. Common flags include:

Percentage discrepancy: the aggregate percentage computed by the BGV agency from your mark sheets differs from what you declared. Even a difference of 0.1 to 0.2 percentage points, often due to different rounding conventions, can trigger a flag.

Missing mark sheets: BGV cannot complete education verification without all required mark sheets. A missing semester result triggers a pending status.

Backlog non-disclosure: the university records show an arrear that was not declared on the portal.

Institution name inconsistency: the name you used for an institution on the portal differs from the official name in its records.

How BGV Issues Are Resolved:

When a BGV flag is raised, the BGV agency or Infosys HR contacts you to provide clarification or additional documentation. Respond promptly to any BGV query. Delays in responding extend the overall BGV timeline and can delay joining.

For percentage discrepancies, providing the calculation methodology (how the aggregate was computed from individual semester percentages) usually resolves the issue.

For missing documents, providing the missing document resolves the flag.

For non-disclosed backlogs, the consequences depend on the severity. A single cleared backlog that was not disclosed may result in a warning and documentation. Multiple non-disclosures or active backlogs disclosed as cleared create more serious issues.

The BGV Timeline:

The BGV process typically takes four to ten weeks for freshers. For candidates with prior employment that requires employer verification, it can take longer. The joining date is not contingent on BGV completion in all cases: many Infosys freshers join and begin training while BGV is still ongoing. However, the offer is conditional on satisfactory BGV completion, and an unresolved negative BGV finding after joining can result in separation.

What Happens If BGV Cannot Be Completed:

If an institution does not respond to BGV requests (some smaller colleges are unresponsive), the agency typically tries multiple contact methods and eventually marks the verification as “unable to verify” rather than failed. This outcome is handled differently from a verification failure.

How to Proactively Support Your BGV:

Most candidates treat the BGV process as entirely passive: Infosys initiates it, the agency does the work, and the candidate waits. But candidates can significantly reduce BGV complications by taking proactive steps.

Before joining, verify that all of your academic institutions have current, accessible contact information. If your 10th or 12th school has relocated, merged with another institution, or changed its name, this is worth verifying in advance because BGV agencies may struggle to contact an institution that appears unreachable.

For smaller regional colleges, the BGV agency may have difficulty reaching the specific administrative contact who can verify attendance records. In some cases, candidates who proactively obtained official verification letters or transcripts from their institutions before joining have used those documents to resolve BGV queries faster.

Keep your phone accessible during the BGV period. The BGV agency may call you directly to clarify information or request additional documents. Missing multiple calls without returning them creates delays.

The BGV Report and Your Visibility Into It:

The completed BGV report is primarily visible to Infosys HR, not to the employee. Through the iConnect or InfyMe portal, you can typically see the status of each BGV component (education, employment, address, identity) as either pending, completed, or flagged. If a component is flagged, you are typically notified through the portal or via direct communication from the BGV agency.

You do not have access to the full detailed report, but you can request a summary of any findings that affect your employment through the HR grievance mechanism if needed. In practice, most candidates who have been honest about their background have clear BGV reports and never need to access the report details.

BGV for Candidates From Universities With Delayed Certification:

Some universities take six to eighteen months to formally award degrees after the final examination, issuing only a provisional certificate in the interim. BGV agencies are accustomed to this situation and conduct education verification based on the provisional certificate and mark sheets during the interim period. The degree certificate verification is completed when the actual certificate is issued and submitted to Infosys. Track the degree certificate issuance schedule for your university and submit it to Infosys through InfyMe or HR as soon as it is available.

Third-Party BGV Agencies:

Infosys uses third-party BGV agencies (the specific agencies used may change over time) rather than conducting verification in-house. This means your contact during the BGV process will be with a representative of the agency rather than an Infosys employee. Treat communications from the BGV agency with the same professionalism as communications from Infosys directly, because the agency’s assessment directly influences your employment outcome.

Pre-Joining Communication and Timelines

Between accepting the offer and the joining date, Infosys sends a series of communications that provide critical information and require action.

Types of Pre-Joining Communications:

Joining Instructions Email: This is typically the most comprehensive communication, sent one to three weeks before the joining date. It contains: the exact joining date and time, the reporting address, the contact person at the joining location, the list of documents to carry originals of, travel and accommodation information for the joining location, and any pre-joining actions that must be completed before arrival.

iConnect Portal Reminders: The portal may send reminders about pending actions, upcoming deadlines, or additional document requirements.

Training Schedule Communication: Sometimes sent separately from the joining instructions, this provides an overview of what the first week at Mysore looks like. Some versions of this communication specify the hostel block assignment.

Policy Acknowledgment Communications: Some Infosys joining processes include emails asking you to read and acknowledge specific policies (IT usage policy, code of conduct) before arriving.

Critical Monitoring During This Period:

Check your registered email daily without exception during the pre-joining period. Use a primary email account that you access regularly, not a college email that you may stop checking after graduation. Many joining complications begin with a candidate missing a time-sensitive communication because they were not monitoring their email.

What to Do If You Do Not Receive Expected Communications:

If you have accepted the offer but do not receive joining instructions within the expected timeline, contact: the Infosys HR contact whose details were provided in the offer letter, the placement coordinator at your college (for campus drive candidates), or the Infosys HR helpdesk through the contact number provided in the offer letter. Proactive communication is always better than passive waiting when timelines are missed.

The Joining Date Confirmation:

Some Infosys joining processes require the candidate to actively confirm their joining date through a portal action or an email reply. If confirmation is required, ensure it is sent before the specified deadline. Missing the confirmation can cause your slot in the joining batch to be released.

The Joining Date: What to Expect

Joining day at the Infosys GEC Mysore is structured and involves several hours of processing before you settle into the campus routine. Understanding the structure prevents the disorientation that comes from not knowing what to expect.

Arriving at Mysore:

The joining instructions specify a reporting time, typically in the morning (8 AM to 10 AM). Most joining batches require candidates to be at the campus by 9 or 10 AM on the joining date. If you are traveling from a distant city, plan your travel to arrive the evening before the joining date. Plan for travel delays, particularly if arriving by train, which can be delayed by several hours.

The joining instructions provide the campus address. The GEC Mysore campus is located on the outskirts of Mysore city. Auto-rickshaws, app-based cabs, and city buses serve the route from Mysore city center and the railway station to the campus.

At the Campus Gate:

The main campus gate has a specific entry process for new joiners. You will need to show your offer letter (original or digital copy), a valid government-issued photo ID, and follow the direction of the security staff. On the joining date, a reception desk or designated area is set up specifically for processing the new batch.

The Registration Process:

The first few hours of joining day are dedicated to administrative registration. You queue at the registration desk, present your documents, receive your Employee ID card, get your hostel room assigned, and complete initial biometric enrollment. This process takes time when a large batch is joining simultaneously. Expect to spend two to three hours on registration formalities.

Document Submission:

During registration, the original documents you brought are reviewed, photocopies are collected, and documents that need to be submitted to HR are submitted. Bring organized document sets: originals in one folder, photocopies organized in the same order as originals in another. An organized document set noticeably speeds up the registration process.

The Service Agreement Signing:

The service agreement is presented on joining day and must be signed before proceeding with the rest of the joining formalities. As discussed in the service agreement section, read the agreement before signing. HR representatives are present and available for questions.

System Access Setup:

On joining day or the following day, your Infosys email account (typically firstname.lastname@infosys.com), InfyMe portal access, and Lex learning platform access are activated. The IT access setup may require you to visit an IT desk or complete a self-setup process through a portal.

The Induction Session:

The first day or first two days include a formal induction session. This covers: the Infosys history and values, an overview of the Mysore training program structure and schedule, the rules and expectations for trainees during the training period, facilities orientation (cafeterias, library, medical center, sports areas), compliance training basics, and the InfyMe portal navigation.

The Dress Code During Training:

The Mysore training program enforces a dress code. Business casual attire is the minimum expectation on all working days. This means collared shirts or formal shirts for men (no t-shirts or round necks), formal trousers or chinos (no jeans on training days), and formal shoes or at minimum clean leather/synthetic formal footwear. For women, salwar kameez, western formals, or formal Indian wear are all appropriate. The dress code is enforced during training sessions and assessments; evenings and weekends are more relaxed.

Packing at least five sets of appropriate training attire for the initial period before you have an opportunity to do laundry is practical planning. The campus has laundry facilities, but understanding where and how to use them takes a day or two after arrival.

The Campus Food and Accommodation:

The Mysore campus has multiple cafeterias serving both North Indian and South Indian food, and typically also Chinese and continental options. The meal card system is used for cafeteria transactions; cash is not always accepted at cafeteria counters. The meal card is typically set up during the first week with an initial credit, and you load it subsequently through the InfyMe portal.

The hostel rooms are typically double or triple occupancy for fresher trainees. The rooms are adequately furnished with beds, a study table, storage, and attached or shared bathroom facilities depending on the hostel block. The campus is Wi-Fi enabled; your Infosys credentials allow connection to the campus network.

The Medical Facility:

The GEC Mysore campus has a medical center staffed with qualified medical personnel. If you have a specific medical condition, carry a sufficient supply of your medications for at least the first month while you establish how to refill locally. If you have a condition that requires regular monitoring or accommodation (dietary restrictions, physical limitations), inform the campus HR or medical team during the first week rather than hoping the situation resolves itself.

Settling Into the Social Environment:

The Mysore training batch is typically large, bringing together hundreds of new joiners from colleges across India. The social environment is genuinely diverse and most trainees find it easy to build friendships quickly given the shared experience of being new to professional life simultaneously. Engaging with the informal social life of the campus alongside the structured training is part of what makes the Mysore experience formative for most Infosys employees who go through it.

Getting Oriented on the Campus:

The GEC Mysore campus is large, with multiple buildings for different streams, multiple cafeterias, sports facilities including cricket grounds, a swimming pool, a gymnasium, tennis courts, and badminton courts, a library, and medical facilities. The campus orientation tour during the first week covers the key locations, but spending the first few evenings exploring the campus on your own solidifies the mental map. Knowing where your training building is relative to your hostel relative to your preferred cafeteria reduces the daily friction significantly.

Settling Into the Hostel:

After the registration process, you receive your hostel room assignment and can move into your room. Bring only what you need for the first few days initially; arranging the full contents of your bags can wait until after the first day’s formalities are complete.

What to Bring on Joining Day

Documents to Carry in Originals:

All academic mark sheets (10th, 12th, and all semesters of undergraduate degree)
Degree certificate or provisional certificate
Aadhar card
PAN card
Passport (if available)
Bank passbook or cancelled cheque showing account details
6 to 10 recent passport-size photographs
Transfer certificate and conduct certificate (if applicable)
Any experience letters and relieving letters (for prior employment)

Make Photocopies of Everything:

Bring at least two photocopies of every document. Self-attest the photocopies with your signature and “True Copy.” Organize originals and copies in the same sequence so each original can be immediately paired with its copy during submission.

Practical Necessities:

Formal clothing sufficient for at least five days (training begins immediately, and the dress code is business casual to formal)
Casual clothing for evenings and weekends
Personal toiletries and hygiene products
Medications with prescription if applicable
Phone charger and power bank
Laptop (helpful for self-study; not mandatory for the first day)
Cash (Rs. 2,000 to 3,000 for the first few days before your meal card is set up and the cafeteria system is familiar)
Comfortable walking shoes (the campus is large and the first day involves a lot of movement between buildings)

What NOT to Bring on Day One:

Do not bring the contents of your entire apartment. Hostel storage space is limited. Pack strategically for the training period duration, keeping the first day arrival practical and manageable.

The First Week at Mysore

The first week at Mysore sets the tone for the entire training experience. Understanding what happens in this period helps new joiners arrive prepared rather than disoriented.

Day 1 to 2: Orientation and Settling In

The first two days are primarily administrative and orientation-focused. Formal training has not yet begun; the campus induction, document processing, system setup, and hostel settling take priority. The Mysore Training guide in this series covers the full training experience in depth; this section focuses on the joining process specifically.

During the orientation, pay particular attention to: the assessment and grading system (which determines stream allocation), the compliance and conduct rules, the campus facilities and their locations, and the daily schedule that will define your routine for the next several months.

Setting Up Your Financial Logistics:

Arrange for your bank account to receive salary: confirm on InfyMe that the bank account details are correct. If you have a PF account from a previous employer or internship, initiate the UAN linking process through InfyMe. The cafeteria meal card is typically set up with an initial credit during the first week; understand how it is recharged.

The Tax Declaration Form:

During the first week, you will be asked to complete a tax declaration (Investment Declaration) form through InfyMe. This form specifies your planned tax-saving investments for the financial year, which determines how much TDS (Tax Deducted at Source) is applied to your salary. If you plan to claim deductions under Section 80C (PPF, ELSS, life insurance, home loan principal), Section 80D (health insurance), or HRA (House Rent Allowance), declare them on this form. Submitting an accurate declaration prevents excess TDS and reduces the refund you need to claim during tax filing.

If you are unfamiliar with income tax declarations, do not submit an empty form: that results in the maximum applicable TDS being deducted from your salary. Take time during the first week to understand the basic tax-saving options available at your income level and declare them appropriately. The Infosys Finance or HR team can provide guidance; ask during the first week.

The Buddy or Mentor System:

Many Infosys training programs assign a buddy, a more senior Infosys employee who serves as a point of contact for non-training questions. If you are assigned a buddy, introduce yourself and note their contact details. They are a useful resource for practical questions that do not warrant a formal HR ticket.

Getting Connected Internally:

Set up your Infosys email, log in to InfyMe, activate Lex, and explore the internal employee community platforms. These platforms are how Infosys communicates with its employees, and being connected from day one ensures you do not miss important communications about training assessments, schedule changes, or administrative requirements.

Addressing Post-Joining Administrative Issues:

The first week is also when post-joining administrative issues typically surface: a document was missing and flagged by BGV, an account detail was entered incorrectly, a system access is not working. Address any such issues through the appropriate channels (HR helpdesk ticket, IT support ticket) as soon as they are identified. The InfyMe portal has a helpdesk section for raising tickets on most common issues.

What Most New Joiners Wish They Had Known Before Arriving:

Based on the experiences of many previous Infosys joiners, the things that cause the most friction in the first week are: not having enough formal attire (underestimating the strictness of the dress code enforcement), not having organized their documents before arriving (scrambling to find the right mark sheet at the registration desk), not having downloaded and logged into the required apps before the first assessment day (losing time on technical setup), and not having a small cash reserve for the first few days before the meal card system is set up. Addressing these four areas specifically before leaving for Mysore makes the first week noticeably smoother.

Common Problems and How to Resolve Them

The post-selection joining process is where many candidates encounter unexpected complications. Understanding the most common ones and their resolutions reduces the anxiety these situations create.

Problem 1: Offer Letter Not Received After the Expected Timeline

Resolution: Contact the placement coordinator (for campus drives) or the Infosys HR contact email from the selection communication. Provide your application ID or candidate ID if known. Be polite but specific: mention the selection date, the role, and the expected timeline. Do not wait passively for an indefinite period.

Problem 2: iConnect Portal Login Not Working

Resolution: The portal credentials are sent to the registered email. Check if the email was received (including spam folder). If no email was received within the expected window after the offer letter, contact HR. If credentials were received but login fails, use the “Forgot Password” option on the portal before raising a support ticket.

Problem 3: Document Upload Rejection on iConnect

Resolution: Re-read the format requirements for the rejected document. Rescan at higher quality, reduce file size if too large, or convert to the required format (PDF vs image). Re-upload within the deadline. If the portal repeatedly rejects a properly formatted document, raise a helpdesk ticket with a screenshot of the error.

Problem 4: Background Verification Flag for Percentage Discrepancy

Resolution: Provide the BGV agency with the exact calculation methodology you used to arrive at the declared percentage. For example, if you averaged individual semester percentages versus computing from total marks, the two methods can yield slightly different results. Provide the calculation and the mark sheets, and most minor discrepancies are resolved. If the discrepancy is larger (more than 1 to 2 percentage points), it requires a more detailed explanation.

Problem 5: Missing Semester Mark Sheet

Resolution: Contact your university’s examination section immediately to obtain a duplicate mark sheet. Initiate this process as early as possible after identifying the missing document, as some universities take four to six weeks to issue duplicates. Inform the Infosys HR team or BGV agency that you are in the process of obtaining the duplicate and provide an expected timeline.

Problem 6: Name Discrepancy Across Documents

Resolution: If the discrepancy is minor (middle name abbreviated vs. spelled out, common nickname versus full name), a self-declaration explaining the discrepancy, signed by you and attested by a gazetted officer, typically resolves it. If the discrepancy is significant (different first name, different surname), a name change certificate or court affidavit may be required. This process takes time; initiate it as soon as the discrepancy is identified.

Problem 7: PAN Card Not Available

Resolution: Apply for a PAN card immediately through the Income Tax department’s NSDL or UTI portal. The online application process typically results in a PAN being allotted within two to three weeks, with the physical card arriving within four to six weeks. An e-PAN (digital PAN downloaded from the Income Tax portal) is acceptable in most joining processes in place of the physical card.

Problem 8: Bank Account Details Incorrectly Entered on Portal

Resolution: Log in to iConnect and correct the bank account details before the portal submission deadline. If the deadline has passed, raise an HR helpdesk ticket immediately with the correct account details. Salary credited to a wrong account due to an uncorrected bank detail error requires a recovery process that takes several weeks.

Problem 9: Joining Date Conflict Due to Academic Schedule

Resolution: If your college examination schedule or graduation ceremony conflicts with the specified joining date, communicate this to Infosys HR proactively and well in advance (not on the day before joining). The process for requesting a joining date deferral is described in the next section.

Problem 10: BGV Negative Finding After Joining

Resolution: If a BGV negative finding surfaces after you have already joined and begun training, the appropriate action depends on the nature of the finding. A finding that was correctly declared (and thus expected) requires no action. An unexpected finding requires a discussion with HR. Findings that indicate material misrepresentation in the joining application can result in separation.

Joining Infosys After a Gap: Special Considerations

Some candidates join Infosys not immediately after their final examination but after a gap of several months or more, whether due to exam retakes, personal circumstances, or delayed processing in the hiring cycle. These candidates face some additional considerations.

The Eligibility Gap Rule:

Infosys specifies a maximum education gap in its eligibility criteria, typically not more than one year in the academic history. For candidates who are joining after a gap between their degree completion and the joining date, the gap is declared on the iConnect portal. A gap due to job search or waiting for the joining date is the most common type and is generally not problematic.

Gap Certificate Requirement:

Some Infosys joining processes require a gap certificate for candidates who have a gap between their degree completion and their joining date. A gap certificate is a self-declaration on plain paper or official paper explaining the period of gap and what you were doing during that time. It is typically signed by the candidate and sometimes requires attestation. The specific requirement (whether it is needed, who must attest it, and what format it takes) is stated in the joining instructions.

For Gaps Involving Other Employment:

If the gap period included employment at another organization, that employment must be declared and supported with experience letters and relieving letters from that employer. Claiming a gap as a job search period when you were actually employed is a declaration discrepancy that background verification will reveal.

Managing the Longer Waiting Period:

Candidates joining after a longer gap often experience more uncertainty during the waiting period, particularly if they received their offer several months before the joining date. Staying connected to the iConnect portal, monitoring communications, and periodically confirming with HR that your file is active and your joining date is unchanged prevents surprises.

Deferring the Joining Date: Is It Possible?

Candidates sometimes need to request a different joining date than the one specified in the offer letter, due to examination schedules, personal circumstances, or other commitments.

When Deferral Is Possible:

Infosys grants joining date deferrals on a case-by-case basis. Legitimate reasons for deferral that are typically considered include: an unresolved academic examination conflict (a backlog paper to be written, a viva to be completed, or a graduation ceremony to attend), a documented medical situation, or a specific personal circumstance communicated with appropriate evidence.

The critical factor is advance notice. A deferral request communicated four to six weeks before the joining date has a significantly higher probability of being accommodated than one made one week before. The campus placement coordinator plays an important facilitating role for batch deferrals at the campus level.

When Deferral Is Unlikely:

Infosys typically does not accommodate deferral requests based on: preference for a later joining date without a specific reason, wanting to complete a personal project or leisure travel before joining, or pursuing another opportunity “just to check” while keeping the Infosys joining date as a fallback.

How to Request a Deferral:

Contact the Infosys HR representative associated with your offer (whose email is on the offer letter or in the pre-joining communications) with a written request explaining the specific reason for the deferral, the current joining date, the requested alternative joining date, and any supporting documentation for the reason. Frame the request professionally and specifically.

What Happens to Your Slot If Deferral Is Not Granted:

If a deferral is not granted and you cannot join on the specified date, you must communicate this to HR clearly. Silently not showing up on joining day without communication is the worst possible approach: it burns the Infosys relationship definitively and closes the door to any future consideration. Communicating proactively, even when the news is that you cannot join, preserves professional credibility even if the offer ultimately cannot be accommodated.

Declining the Offer After Acceptance: What Happens

Sometimes circumstances change between accepting an offer and the joining date, leading candidates to consider declining an accepted Infosys offer.

The Decline Decision:

If you have accepted the Infosys offer and subsequently receive a significantly better opportunity, or if circumstances have changed such that joining is no longer possible, declining the offer is a decision that must be made deliberately and communicated professionally.

From Infosys’s perspective, a candidate who accepts and then declines close to the joining date creates a gap in the planned batch, which has downstream effects on training group formation. This is a real cost, and while Infosys manages it, the candidate should acknowledge it.

How to Decline Professionally:

Write a formal email to the Infosys HR contact, addressed to the person named in your offer or pre-joining communications. Express gratitude for the opportunity, state clearly that you are declining the offer, provide the specific reason briefly and honestly (a competing offer at a significantly higher compensation level, a personal circumstance that prevents joining, a change in your career direction), and apologize for any inconvenience caused. Do not simply stop responding to communications; always communicate the decline explicitly.

The Timing Effect on Consequences:

Declining before you have signed the service agreement (which happens on day one of joining) is significantly cleaner from a legal perspective. No service bond applies because no bond has been signed. Declining after signing the service agreement applies the bond terms: the bond amount is technically owed if you leave within the minimum service period.

The Bond After Acceptance But Before Joining:

If you accepted the offer, completed all pre-joining formalities, but then declined before physically joining and before the service agreement is signed, the bond does not technically apply. However, some offer acceptance confirmations include language about commitment to the role; the specific legal interpretation depends on the exact wording. In practice, Infosys’s primary enforcement mechanism (document withholding) does not apply before joining since no documents have been received from Infosys.

Future Infosys Applications:

Candidates who decline after acceptance are typically not permanently blacklisted from future Infosys applications, but a record of the decline exists. In a future application cycle, a transparent acknowledgment of the prior decline and the reason for it, combined with a genuine reason for reapplying, generally allows consideration. The cooling-off period and any specific restrictions depend on the circumstances of the decline.

Frequently Asked Questions

1. How long after the interview can I expect to receive the Infosys offer letter?

For campus drives, offer letters are typically dispatched within two to six weeks of the final selection day. For off-campus processes, the timeline is longer, typically four to eight weeks. These are approximate ranges; specific timelines are communicated through the placement cell or in the HR communication. If the communicated timeline passes without the offer letter, follow up proactively with HR.

2. What is the iConnect portal and why do I need to use it?

The iConnect portal (or equivalent pre-joining portal used by Infosys in the current cycle) is the digital platform for completing all pre-joining formalities: uploading documents, providing personal and academic information, completing background verification consent, entering bank account details, and receiving communications about the joining process. It is the primary interface between new joiners and Infosys HR during the pre-joining period.

3. What happens if I miss the iConnect portal deadline?

Missing the portal deadline delays your background verification, which can delay your joining confirmation or push your joining date. Contact HR immediately if you have missed or are about to miss a portal deadline, explain the reason, and ask for an extension. Extensions may or may not be granted depending on the batch processing schedule.

4. Can I change the bank account details I entered on the iConnect portal?

Yes, before the portal submission deadline. After submission, you may need to raise an HR helpdesk ticket to update the information. Correcting bank account details before joining is much simpler than correcting them after, so double-check the account number and IFSC code before submitting.

5. Do I need to carry original documents to the joining date even if I uploaded everything on iConnect?

Yes. Original documents must be brought to the joining date for physical verification. Uploading on iConnect is for the BGV process; the physical originals are inspected on joining day to confirm they match the uploaded copies. The complete list of originals to bring is specified in the joining instructions.

6. What if my degree certificate has not been issued yet and I only have a provisional certificate?

A provisional certificate is acceptable for the joining process. The degree certificate must be submitted when it is issued, which is typically within six to twelve months of course completion depending on the university. Infosys’s BGV process is familiar with this situation for recent graduates and handles it routinely.

7. My percentage as computed from my mark sheets differs slightly from what I entered on the portal. Should I be worried?

A minor discrepancy (0.1 to 0.3 percentage points) due to rounding convention differences is common and is resolved through the BGV clarification process by providing the calculation methodology. A larger discrepancy (more than 0.5 percentage points) is more concerning and requires a proactive explanation to BGV. Recompute the aggregate from the actual mark sheets and enter the accurately computed figure on the portal to minimize this risk.

8. I had a backlog in one semester that I later cleared. Do I need to declare it?

Yes. All backlogs, including cleared ones, must be declared honestly. The portal and the joining declaration ask specifically about backlogs, and “cleared backlogs” is a separate declaration from “active backlogs.” Infosys’s eligibility criteria allow cleared backlogs in many cases; concealing them is what causes the problem, not the backlog itself.

9. Can I request a specific hostel room assignment or roommate preference at Mysore?

Hostel assignments at Mysore are managed centrally and individual preferences are not accommodated in the standard process. Some batch coordination (keeping people from the same college together) happens informally, but specific room or roommate requests are not standard practice.

10. How do I know if my background verification has been completed successfully?

The BGV status is typically visible in the iConnect portal under the background verification section. A “Completed - Clear” or similar status indicates successful completion. If a flag or query has been raised, there is usually a notification in the portal or an email from the BGV agency asking for additional information. If you joined before BGV was completed (which happens for many freshers), the status updates in the portal as verification progresses.

11. What happens on joining day if I have a missing document?

Inform the HR representative at the registration desk about the missing document and the reason. Provide any substitute documentation you have (a duplicate application reference, an official communication from the institution about the missing document). A single missing document with a reasonable explanation is typically handled through a written undertaking that the document will be provided by a specified date, with the joining proceeding.

12. My joining date has passed and I could not attend. What should I do?

Contact Infosys HR immediately. Do not simply wait or assume the offer has lapsed. Explain the reason you were unable to join on the specified date and ask about the possibility of joining in the next available batch. Whether this is possible depends on Infosys’s batch scheduling and the reason for the absence. Acting immediately and communicating professionally is the only way to preserve any possibility of accommodation.

13. Is it possible to negotiate my designation or salary at the time of receiving the offer letter?

For fresher SE offers, the package is standardized and not negotiable for individual candidates at the offer letter stage. DSE and PP tracks have different packages that were established through the hiring process. Lateral hire packages have more flexibility and negotiation typically happens before the offer letter is issued, not after.

14. Can I join Infosys if I have an active backlog?

Generally no. The standard Infosys eligibility criteria require no active backlogs at the time of joining. Candidates who had cleared all backlogs at the time of selection but subsequently incurred a new backlog should communicate this to HR immediately. Joining with an active backlog without declaration is a material misrepresentation that creates serious risk.

15. How do I contact Infosys HR if I have questions about my joining process?

The contact information for the HR representative or team managing your joining is provided in the offer letter email and subsequent pre-joining communications. Alternatively, the Infosys careers portal and the campus placement coordinator at your college (for campus drives) can help route your query to the right person. For issues with the iConnect portal specifically, there is typically a helpdesk contact or ticketing system within the portal itself.

The Pre-Joining Period: How to Use It Well

The gap between accepting the Infosys offer and the joining date can range from a few weeks to several months depending on the hiring cycle. This period is an opportunity that most candidates underuse.

Technical Preparation:

The Mysore foundation training begins with an assessment of basic programming ability. Candidates who arrive having brushed up on their programming fundamentals, practiced on the InfyTQ platform, and reviewed core computer science concepts perform better in the initial assessments and have a smoother training experience. The Mysore Training guide in this series covers what the training tests in detail.

Specific technical areas to refresh during the pre-joining period: Java programming basics (which is the primary training language for most streams), basic SQL queries, and data structure fundamentals. Even 30 minutes per day during the pre-joining period adds up to significant preparation over four to eight weeks.

Complete InfyTQ Certifications:

If you have not already completed the InfyTQ Python, DBMS, and Java certifications, use the pre-joining period to do so. These certifications signal preparation and are visible on your profile from day one. Additionally, working through the InfyTQ content itself is excellent direct preparation for the Mysore training assessments, since the training tests closely align with InfyTQ curriculum.

Financial and Practical Preparation:

The first Infosys salary is credited approximately 30 to 45 days after joining, depending on the joining date relative to the salary processing cycle. Have sufficient funds to cover your living expenses for the first six to eight weeks after joining: the Mysore campus facilities reduce costs significantly (meals, accommodation, and transport within campus are managed), but personal expenses, travel home during breaks, and miscellaneous costs require a personal cash reserve.

Inform your bank about your change in employment and update your address if you will be relocating. If you plan to open a new bank account (some candidates do to separate professional finances from personal), do so before leaving for Mysore rather than trying to do it from Mysore where you may have limited local banking access.

Mental and Physical Preparation:

The Mysore training is intense: classes run through the day, assessments are regular, and the combination of academic pressure and adjustment to a new living environment creates genuine stress for many new joiners. Arriving physically healthy, well-rested, and mentally prepared for an intensive period reduces the adjustment difficulty.

If you have any pending health matters (dental work, medical checkups, prescriptions to be renewed), address them before joining. Access to your usual healthcare providers is easier before relocating.

The Infosys Joining Process: A Timeline Summary

The following timeline consolidates the key milestones and actions across the full post-selection joining process. Use it as a tracking reference.

Immediately after selection notification:

Confirm your registered email address is actively monitored
Note the placement coordinator contact details
Prepare for the offer letter to arrive within two to six weeks

Upon receiving offer letter:

Read the complete offer letter carefully
Verify all personal details (name spelling, date of birth, designation, CTC, joining date)
Note the acceptance deadline
Complete the acceptance on iConnect before the deadline
Note the iConnect portal completion deadline

During the iConnect portal completion period:

Gather all required documents
Scan/photograph documents at appropriate quality
Complete all portal sections accurately (personal information, academic details, bank details, backlog declaration, nominee details)
Upload all required documents
Submit the portal before the specified deadline

Between portal submission and joining date:

Monitor email and iConnect portal daily
Respond promptly to any BGV queries
Obtain any missing documents (apply for duplicate mark sheets, PAN card, passport)
Make travel arrangements to reach Mysore on or before the joining date
Organize documents into folders
Purchase necessary formal attire
Make financial arrangements for the first two months

Day before joining:

Arrive in Mysore (if traveling from a distant city)
Confirm campus address and reporting location
Ensure document folders are organized and complete
Sleep adequately

Joining day:

Arrive at campus gate at or before the specified reporting time
Follow registration process (queue, document submission, ID card, biometrics, hostel assignment)
Read and sign service agreement
Complete IT access setup
Attend induction session

First week:

Complete all InfyMe profile and financial setup
Submit tax declaration form
Complete any pending BGV documentation requests
Engage with the training schedule from day one

Understanding Your Employee ID and Infosys Systems

Your Employee ID (EmpID) is the central identifier in all Infosys systems. It is issued on joining day and appears on your ID card, in your email address, and in every HR and project management system.

Systems You Will Access From Day One:

InfyMe: The primary employee self-service portal. Payslip access, HR forms, training records, compliance completions, and employee profile management all happen through InfyMe.

Lex (Infosys Learning Platform): The platform through which all mandatory training courses, skill assessments, and certifications are delivered and tracked. Training at Mysore integrates with Lex for content delivery and assessment submission.

Infosys Email: Your @infosys.com email is your official communication channel. All official communications from HR, project management, and colleagues will use this email. Monitor it daily.

Wingspan: In some Infosys stream assignments, Wingspan is the learning management system used for specific streams. Your training coordinator will clarify which platform is used for your specific stream’s training.

Infosys Sparsh: The HR helpdesk ticketing system for raising issues related to HR, payroll, and compliance. When something goes wrong (a payslip discrepancy, a document submission issue, a PF query), Sparsh is the channel for formal resolution.

Your Employee ID Card:

The ID card issued on joining day is your primary identification on the Infosys campus and for any future Infosys office access. It contains your photograph, name, employee ID, and a QR or barcode for access control. Keep the ID card with you at all times on campus. Replacement of a lost ID card involves a written application and typically a nominal processing fee.

Salary and Benefits: What to Expect From Month One

Understanding your compensation structure from the first month prevents the confusion that many freshers experience when they see their payslip for the first time.

When is the First Salary Credited?

Salary at Infosys is credited on the last working day of the month for most employees. The first salary is typically credited for the month in which you join, prorated from your joining date to the end of that month. If you join on the 1st of a month, you receive a full month’s salary. If you join on the 15th, you receive approximately half a month’s salary. The second month onward, you receive the standard monthly credited amount.

What Your Payslip Shows:

The payslip has three main sections: earnings (basic salary, HRA, special allowance, other allowances), deductions (PF employee contribution, professional tax, TDS), and net take-home. The CTC figure from your offer letter is higher than the gross earnings on the payslip because it includes the employer’s PF contribution and other employer costs that are never paid directly to you.

At the 3.6 LPA SE package level, approximate figures are:

Monthly gross earnings: approximately Rs. 27,000 to Rs. 28,000
PF employee deduction (12% of basic): approximately Rs. 1,800 to Rs. 2,000
Professional tax: approximately Rs. 200 (varies by state of posting)
Net in-hand: approximately Rs. 24,500 to Rs. 25,500 depending on declared deductions and posting state

PF Contribution:

Both you and Infosys contribute 12% of your basic salary to the PF fund. Your contribution is deducted from your salary (visible as a deduction on the payslip). Infosys’s contribution is in addition to your salary (not deducted from it). The UAN generated or linked during joining day is used to track and eventually withdraw or transfer these accumulated funds.

Gratuity Accrual:

Gratuity is a statutory benefit that accrues from the date of joining. The Gratuity Act requires employers to pay gratuity to employees who have completed at least five continuous years of service. At the SE package level, the gratuity accrual is approximately Rs. 1,730 per month, which is included in the CTC calculation but is not paid monthly; it is paid as a lump sum upon eligible separation. This accrual is one reason the CTC figure appears higher than the direct salary payments.

Income Tax and TDS:

At the 3.6 LPA package, your annual income falls below the basic income tax exemption threshold under the old tax regime with standard deductions, meaning minimal or zero TDS if the tax declaration is completed correctly. Under the new tax regime (the default in the absence of an explicit old regime election), the rates and deductions are different. Understanding which regime is more beneficial at your income level is worth 30 minutes of research during the first week and can save meaningful money across the year.

Frequently Encountered Post-Joining Anxieties and How to Approach Them

Beyond the procedural complications covered in the problems section, many new Infosys joiners experience a common set of anxieties during the first few weeks. These are worth addressing directly.

“I am not as technical as other people in my batch.”

The Mysore training batch includes candidates from hundreds of colleges with varying levels of prior technical preparation. Some candidates arrive having never written a Java program; others arrive with competitive programming experience. The training is designed to start from a foundation level and build up. What matters is not where you start but how quickly you learn and how seriously you engage with the training content. Consistent effort through the training period produces stream allocations that reflect genuine capability development, not just prior knowledge.

“The assessment results are lower than I expected.”

Initial training assessments at Mysore often surprise candidates who performed well in academics and placements. The assessments test specific technical content in specific ways that may be unfamiliar, and the time pressure combined with the new environment affects performance. Initial assessment results do not define your stream allocation; your performance across the full training period is what matters. Use poor initial assessment results as calibration data rather than as a permanent verdict.

“I am homesick and struggling to adjust to the campus environment.”

Most Infosys trainees experience some degree of adjustment difficulty in the first two to three weeks. The combination of a new city, a new living environment, new colleagues, and an intensive technical curriculum is genuinely demanding. The adjustment almost universally improves after the first month as routines are established and social connections solidify. If the difficulty is more severe and affecting your ability to function, the campus medical center has counselling resources.

“I am worried about my BGV completing successfully.”

Candidates who have been honest in all their declarations have nothing to worry about in BGV. Candidates who are anxious about specific potential discrepancies should proactively communicate those concerns to HR rather than waiting for the BGV finding to surface on its own. Proactive disclosure of a minor issue is handled very differently from a discovered concealment.

This complete guide covers every aspect of the Infosys post-selection and joining process. Every step outlined here is manageable with preparation and timely action. The candidates who navigate this process smoothly are not those who encounter no complications; they are those who read the communications carefully, act on them promptly, and communicate proactively when issues arise.

Quick-Reference Checklist: Everything Before Joining Day

Use this checklist to confirm every action is completed before you leave for Mysore.

Offer Letter:

Received and read the complete offer letter
Verified name spelling, DOB, designation, CTC, joining date
Accepted through iConnect before the acceptance deadline
Saved a copy of the offer letter (digital and printed)

iConnect Portal:

Documents Gathered:

Practical Preparation:

Travel to Mysore arranged (arrive day before if coming from a distant city)
At least 5 sets of formal attire packed
Cash reserve of Rs. 3,000 to 5,000 for first week
All medications with sufficient supply for at least 30 days
Documents organized in two labeled folders (originals and copies)
Digital backup of all documents in cloud storage
Phone charger, laptop, personal items packed

Technical Preparation (Optional but Recommended):

InfyTQ Python certification completed or refreshed
InfyTQ DBMS certification completed or refreshed
Basic Java programming reviewed
InfyMe app downloaded (if available before joining)

Completing every item on this checklist before leaving for Mysore converts what feels like a complicated process into a manageable series of concrete steps, each of which is straightforward on its own.

Infosys Offer Letter Process, iConnect Portal Guide, Documents Required, and Complete Joining Formalities for Freshers

Table of Contents

From Selection to Offer: What Happens Immediately After the Interview

Understanding Your Infosys Offer Letter

The iConnect Portal: Complete Walkthrough

The Complete Documents Checklist

Document Format Requirements and Common Mistakes

The Service Agreement: What You Are Signing

Infosys Background Verification Process

Pre-Joining Communication and Timelines

The Joining Date: What to Expect

What to Bring on Joining Day

The First Week at Mysore

Common Problems and How to Resolve Them

Joining Infosys After a Gap: Special Considerations

Deferring the Joining Date: Is It Possible?

Declining the Offer After Acceptance: What Happens

Frequently Asked Questions

The Pre-Joining Period: How to Use It Well

The Infosys Joining Process: A Timeline Summary

Understanding Your Employee ID and Infosys Systems

Salary and Benefits: What to Expect From Month One

Frequently Encountered Post-Joining Anxieties and How to Approach Them

Quick-Reference Checklist: Everything Before Joining Day

Table of Contents

From Selection to Offer: What Happens Immediately After the Interview

Understanding Your Infosys Offer Letter

The iConnect Portal: Complete Walkthrough

The Complete Documents Checklist

Document Format Requirements and Common Mistakes

The Service Agreement: What You Are Signing

Infosys Background Verification Process

Pre-Joining Communication and Timelines

The Joining Date: What to Expect

What to Bring on Joining Day

The First Week at Mysore

Common Problems and How to Resolve Them

Joining Infosys After a Gap: Special Considerations

Deferring the Joining Date: Is It Possible?

Declining the Offer After Acceptance: What Happens

Frequently Asked Questions

The Pre-Joining Period: How to Use It Well

The Infosys Joining Process: A Timeline Summary

Understanding Your Employee ID and Infosys Systems

Salary and Benefits: What to Expect From Month One

Frequently Encountered Post-Joining Anxieties and How to Approach Them

Quick-Reference Checklist: Everything Before Joining Day

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