Background

Amazon is one of the largest corporations in the world, and it provides a variety of job opportunities for people of different skill sets. Amazon offers a variety of jobs for different skill sets and even offers various hourly roles. The roles for people who are interested can be full time, part time, seasonal jobs, or flexible scheduled jobs. Let's look at some of these hourly jobs. The first type of the job is a warehouse job. There are different types of warehouse jobs that are offered by Amazon. Based on the type of the Amazon warehouse which has an opening, the different types of Amazon warehouse jobs are Amazon fulfillment center associate job, Amazon grocery warehouse associate job, Amazon delivery station associate job, and Amazon sortation center associate job.

In a fulfillment center warehouse associates job as a candidate you will be part of one of the many Amazon warehouse teams who gets the orders ready for Amazon customers. These teams are relying on Amazon services. These teams are fast paced and have very active roles that take place in various areas like marking, make on demand, customer returns, and general fulfillment. These teams are also focused in a variety of cases where there is a need for superfast delivery of service within two hours or less. Some of the duties and responsibilities for the fulfillment center warehouse associate at Amazon includes receiving and putting away inventory, getting customer orders ready and backing them up for delivery.

Read more: What is the easiest way to get a job with Amazon? »

Amazon Warehouse Associate

The roles and responsibilities for a warehouse associate at Amazon fulfillment center also includes loading the boxes onto trucks for shipment, using scanners to read barcodes on boxes, leaving the prompts on screens and following directions for some of the tasks. Along with the variety of responsibilities that we discussed, some of the other key responsibilities for the Amazon warehouse associate at a fulfillment center includes troubleshooting different problems, ensuring that the product meets the quality requirements, and operating power industrial trucks or PID, and working at heights of up to 35 feet from the ground. The fulfillment center warehouse associates will be provided training by experienced trainers wherever there is a need for training.

Another type of job for a warehouse associate is that of a grocery warehouse Amazon associate. As a grocery warehouse associate, the candidate will be part of the Amazon grocery team, which supports one of Amazon's busiest services. The online grocery orders the candidate will be working in an Amazon grocery warehouse is not like any of the other big buildings of Amazon. Instead, it is similar to a grocery store. Amazon offers their customers all the grocery items from cereal to ice cream to fresh flowers. Hence, the grocery warehouse associate will be helping prepare orders for customers in a variety of different environments. The environments include chilled environments like refrigerated and freezer spaces to store cold items.

Amazon Grocery Warehouse Associates

Amazon provides their grocery warehouse associates with the right gear to stay warm like snow jackets and similar other items. Some of the duties of a grocery warehouse Amazon associate includes preparing the grocery orders for delivery, taking the new grocery inventory and arranging them, rotating the tasks throughout the week, and using technology like computers and smartphones to manage apps, and scan a variety of barcodes. The grocery warehouse Amazon Associates also check for order quality. Another type of job for the Amazon warehouse is the Amazon air associate job. As an Amazon air associate, the candidate will be part of a dedicated team that loads cargo from the warehouse onto any aircraft.

The candidate will be helping to ensure customers receive their orders on time. Along with that, Amazon air associate will gain experience in a new industry that is transferable for an air cargo carrier. Amazon will provide all the training necessary for a candidate to launch a career as an Amazon air associate. Some of the duties and responsibilities that is expected from an Amazon air associate is loading and unloading aircraft and trucks ready, moving tie downs and other gears when loading and unloading, preparing the packages for sortation and loading them into containers, along with weighing, labeling, and making gaylords or air conditioners. Another type of Amazon warehouse jobs is that of Amazon delivery station warehouse associate.

Amazon Delivery Station Warehouse Associate

As an Amazon delivery station warehouse associate, the candidate will be a part of a dedicated team at a delivery station. The delivery station is the last stop before Amazon deliver the services and products to the customers. This warehouse team is a fast paced physical role receiving orders and requires the associate to prepare the goods for delivery. The candidate as Amazon delivery station warehouse associate will load conveyor belts and transport and stage the deliveries to be picked up by dedicated drivers. The warehouse associate in this role may even be part of a team which is trained to use different technologies to handle heavy bulk items like large screen TVs, furnitures, and a variety of appliances.

Some of the roles and responsibilities of an Amazon delivery station warehouse associate includes receiving and preparing inventories for delivery, and using technologies like smartphones and handheld devices to sort, scan, and prepare the orders. The Amazon delivery station warehouse associate will also be required to receive drug deliveries, view prompts on screen and follow the directions for some tasks, and build, wrap, sort, and transport different packages. A very common type of job for a warehouse at Amazon is that of our Amazon sortation center associate. Candidate as Amazon sortation center associate will be part of a dedicated team, which is the first stop on the journey from the warehouse.

Amazon Sortation Center Associate

This is a fast paced active role that takes place in a sortation center. The candidate will be sorting, scanning, and stacking packages on pallets. The candidate will be also helping to get customer orders ready for delivery. The role of Amazon sortation center associate is flexible and they can be in control of their schedule, because they can choose shifts that work best for them and have the ability to adjust their schedule in the future whenever needed. Some of the key roles and responsibilities of a Amazon sortation center associate include receiving and sorting the inventory, getting the customer orders ready for delivery, and using technologies like computers, smartphones, and manage apps and scanning barcodes.

Another common type of job that is offered by Amazon and often has a variety of open positions is that of the Amazon delivery driver. Working as Amazon driver with Amazon's delivery service partners, a candidate can expect a full time schedule working about 40 hours every week. Amazon delivery driver can also expect full benefits from Amazon as an employee and competitive payment. The employees are also provided with a delivery vehicle. So Amazon delivery driver will not need to use or have their own vehicle. The scheduling is available for four days as well where the delivery driver can work 10 hours every day. There is the opportunity for overtime and even for promotion for a candidate who is working as an Amazon delivery driver.

Amazon Delivery Driver Job

Some of the questions that I have come across for candidates who are applying for the Amazon delivery driver position is what is meant by an Amazon delivery service partner. Amazon has actually partnered with various local delivery service partners, also known as DSPs. These are independent delivery organizations who help Amazon to deliver several thousands of parcels and packages to customers located in various places every day. As an employee of Amazon as a delivery service partner, the candidate will work directly for the DSP that operates out of one of the many local Amazon delivery stations. A common question also asked by various candidates is if they need to have a commercial driver's license, also known as the CDL.

Amazon does not require any of their Amazon delivery drivers to have a special driver's license. Another question candidates often ask is if they can choose how many hours they want to work every day. Amazon clarifies that the delivery driver jobs or full time jobs, which requires 40 hours of work every week. A common question also asked by Amazon delivery driver applicants is if they need to provide their own vehicle. Amazon also clarifies this question that the Amazon partner will provide access to a delivery vehicle. One of the most popular jobs that is offered by Amazon is that of the Amazon customer service. Amazon is one of the most customer centric company in the world.

Amazon Customer Service Job

Amazon prides itself in its mission of being the top customer centric company with their award winning customer service team. The customer service team of Amazon has a clear purpose of preventing and solving problems to help their customers. The Amazon customer service team assists their customers in solving various problems in 16 languages from more than 140 locations around the world. Every Amazon employee who works for the customer service team is focused on resolving problems, and preventing them for every Amazon customer. They are engaged in designing and developing self service technologies, and building and managing various products and programs that helps directly interact with the customers.

The Amazon customer service team is using a variety of technology and products. The technology and product teams of Amazon help the customer service processes by building world class customer relationship management softwares and systems. These innovative self service solutions are used by thousands of Amazon customers every day on the different web portals and websites of Amazon. These innovative customer service systems are also used by Amazon in their shopping apps and throughout Amazon's family of devices like Amazon Kindle, Amazon Alexa, and Amazon Echo. The Amazon customer service team is continuously raising the bar to achieve maximum customer satisfaction by innovative new methods and technologies.

Amazon Customer Service Manager

The Amazon customer service team also plays a critical role by being the face of Amazon and listening to the customers closely. The Amazon customer service team also makes it a priority to escalate pain points of the customers to enable Amazon to improve and deliver maximum customer service to its customers. The personal experiences of a number of customer service employees at Amazon have been shared. Many of them are team managers who are responsible for the development, performance, and engagement of different teams at different levels of the customer service organization in Amazon. The customer service team manager can take advantage of their analytical skills to make quick data backed decisions in various high pressure environments.

The customer service team manager can grow both as a people manager, and individual contributor as well. The customer service team manager can learn new skills along the way, which can help them move on to new higher roles. Customer service team managers who were also looking for a paid job that provided flexibility were equally fulfilled after taking up this job. Many people have highlighted that they enjoyed interacting with different teams and gained insights into various areas like social media, and GDPR while working for the Amazon customer service teams. Candidates can also leverage Amazon's internal training programs to get knowledge as and when needed to get promotion to higher level Amazon associate positions.